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Due to the implementation of the Investment Firms Law on the 1st November 2007, in accordance with the EU Markets in Financial Instruments Directive, the complaints procedure established and operated by the Central Bank and CIFSA has been terminated.
All complaints regarding Cyprus registered financial services companies should now be taken to the relevant authority.
Firms conducting financial services business in Cyprus should be customarily registered with either the Cyprus Securities and Exchange Commission (CySEC) or the Superintendent of Insurance (SOI). Contact details are given below for these authorities.
Cyprus Securities and Exchange Commission (CySEC)
32 Stasikratous Street
4th Floor
P O Box 24996
1306 Nicosia
Tel: +357 22 875475
Fax: +357 22 754671
Superintendent of Insurance
Ministry of Finance
Insurance Companies Control Service
P O Box 23364
1682 Nicosia
Tel: +357 22 602953
Fax: +357 22 302938
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